bota ai · your assistant
A chatbot talks. Bota answers — from your actual numbers
Bota AI is connected to your live ERP and POS data, so you can ask about sales, stock or customers and get an answer from your real numbers — in Sinhala, Tamil or English. Ask the way you'd ask a colleague.
What is Bota AI?
Bota AI is a multilingual assistant connected to your live ERP and POS data. You ask a business question — in Sinhala, Tamil or English — and it answers from your actual numbers, not a generic script. Unlike a chatbot that only talks, Bota reads what's really in your systems, so the answer is your data.
What Bota does
Answers from your real data
Bota reads your live ERP and POS numbers to answer questions — sales, stock, customers — instead of guessing from a script.
Sinhala, Tamil or English
Ask in the language your team actually speaks. Bota understands and replies in Sinhala, Tamil or English.
Plain questions, not reports
"How much did we sell yesterday?" "What's low on stock?" Ask the way you'd ask a colleague — no dashboards to build.
Works across your systems
Bota sits across the Nanobotz platform, so the same assistant can reach your food ERP, banking, POS and more.
the cost of the old way
What Bota replaces
The support queue outnumbers the team
Today
A small team answers the same questions all day, in three languages, and the backlog grows every night the office is closed.
With Bota AI
Agents clear the routine 80%+ around the clock and hand the genuinely hard cases to your people, with the full conversation attached.
Company knowledge lives in people's heads
Today
The answer exists — in a PDF, a drive folder, or the one colleague who's on leave. Everyone else re-asks or guesses.
With Bota AI
Documents become a knowledge base the agent actually cites. Ask in plain words; the answer comes from your own material.
Processes run on reminders and goodwill
Today
Multi-step work — approvals, follow-ups, escalations — depends on someone remembering to chase it.
With Bota AI
Bota Flow runs the process: triggers fire, steps execute, a human approves where it matters, and every run leaves a record.
AI tools your regulator won't allow
Today
Cloud AI is off the table because customer data can't leave the building — so the team gets no AI at all.
With Bota AI
Deploy inside your own network with admin-controlled access. The capability arrives; the data stays put.
every module, spelled out
The Bota platform
Bota AI ships as one system — every module below is included, not an add-on you discover at the quote.
AI AGENTS
Create, configure and deploy specialised agents that chat, remember context, use tools and stay inside your rules.
- Runs on OpenAI, Google Gemini or Anthropic Claude — swap the model per agent, no rebuild
- Per-agent guardrails that override user instructions and cannot be bypassed in chat
- Custom tools executed in sandboxed containers, with a test button before anything goes live
- Streaming responses over websockets, so answers appear as they're written
- Long-term memory: agents recall facts about a returning user across conversations
KNOWLEDGE & RETRIEVAL
Point agents at your real documents and data so answers come from your business, not the model's imagination.
- Five knowledge backends — from a simple file store to vector search on Pinecone or Neo4j
- Upload TXT, Markdown, CSV, JSON, HTML and YAML; content is chunked and indexed automatically
- Scheduled sync pulls from your APIs so the knowledge base stays current without re-uploads
- Grounded answers: the agent cites what it knows and hands off when it doesn't
BOTA FLOW
A visual workflow engine — drag together triggers, conditions, AI steps and actions to automate whole processes.
- 19 node types: triggers, conditions, loops, AI steps, code, HTTP actions and human review
- Human-in-the-loop approvals — a flow can pause, ask a person, and resume on their answer
- Notifications fan out to email, Slack, Discord, Telegram, WhatsApp or any webhook
- Cron schedules and polling triggers for flows that run themselves
- Execution history with per-step inputs, outputs, retries and error routing
- Describe a flow in plain words and the copilot drafts the graph for you
CHANNELS & LANGUAGES
Meet customers where they already are, in the language they actually speak.
- Web chat widget, WhatsApp and Telegram from the same agent
- Sinhala, Tamil and English handled natively — not run through translation
- Whitelabel branding: your name, your logo, your colours on every surface
- 24/7 coverage — the queue doesn't close when the office does
INTEGRATIONS
Connect the agents to the systems that run your business, with credentials handled properly.
- OAuth connections for Google, Microsoft, Slack, GitHub, Notion and HubSpot
- An encrypted credentials vault with connection tests — no API keys pasted into prompts
- Flows can call external tools and expose themselves as tools for other systems
- HTTP actions reach any API your operation already depends on
DEPLOYMENT & CONTROL
Run it where your regulators are comfortable — including entirely inside your own network.
- Bota cloud, your own data centre, or fully private deployment with nothing leaving the network
- Admin-controlled user accounts — no self-service signup for anyone you didn't invite
- Per-user agent assignment so teams only see what's theirs
- Encrypted secrets and audited access to flow credentials
what it changes
Typical results
80%+
support resolution rate
Agents resolve routine queries without a human in the loop, around the clock.
3
languages, natively
Sinhala, Tamil and English — customers ask in their own words and get answered in them.
On-prem
when it matters
A national cybersecurity agency runs Bota inside its own infrastructure — nothing leaves the network.
Figures reported by Bota AI customers on their own operations. Results vary with how you run today — we'll model yours on the walkthrough rather than promise you these.
from first call to live
How rollout works
01
Scope the first agent
We pick one queue or process with you — the one that hurts — and define what the agent may and may not do.
02
Connect knowledge & channels
Your documents become the knowledge base; the agent goes onto your site, WhatsApp or Telegram.
03
Pilot with guardrails
A contained pilot with human handoff on. Most teams run live inside a two-week pilot.
04
Expand what it handles
Resolution data shows what to automate next — more intents, more flows, more channels.
is this you?
Built for some businesses — honestly not for others
Bota AI is built for you if…
- Teams drowning in repeat questions across web, WhatsApp and phone
- Institutions that need AI inside their own network, not someone else's cloud
- Operations with multi-step processes that stall on follow-ups and approvals
- Businesses serving customers in Sinhala, Tamil and English
It's probably not for you if…
- Teams that want an unsupervised bot with no human handoff — we build the handoff in on purpose
- A one-off chatbot for a campaign page — this is an operations platform, not a widget
- Replacing a support team outright — Bota clears the routine so people handle what's genuinely hard
If you sit in the second column, we'd rather tell you now than after an implementation. Book the walkthrough anyway — we'll point you at the right-sized option, even when it isn't ours.
Who it's for
Enterprises, government institutions and forward-thinking SMEs.
Bota AI has its own site
Product tour, sign-up and documentation live on nexus.bota-ai.com.
Go to nexus.bota-ai.comThe difference is where the answer comes from
A typical chatbot replies from a script someone wrote in advance. Bota reads your live ERP and POS data and answers from that — so "what sold yesterday?" returns yesterday's real figure, in the language you asked in.
Bota rides on the systems you already run
The more of your operation lives on the Nanobotz platform, the more Bota can answer. Explore the systems it can sit across:
Frequently asked questions
Can an AI assistant really answer in Sinhala and Tamil?
Yes. Bota AI understands and replies in Sinhala, Tamil and English natively — not through a translation layer — so counter, production and office staff can ask questions in their own language rather than translating into English first. That's the whole point — the people closest to the work shouldn't need a second language to query the business.
Can Bota query my actual ERP and POS data?
Yes — that's what separates Bota from a generic chatbot. Bota is connected to your live ERP and POS data, so when you ask about sales, stock or customers it answers from your real numbers, not a canned script. A chatbot talks; Bota answers from what's actually in your systems.
Why is the resolution rate 80%+ and not 100%?
Because we'd rather be honest than impressive. Bota's agents are grounded in your knowledge base and run with guardrails and confidence thresholds — when the agent isn't sure, it hands the conversation to a person instead of inventing an answer. That handoff is why the 80%+ figure holds up in production, and why we don't claim 100%.
Can it run inside our own network? Our regulator won't allow cloud AI.
Yes. Bota deploys in three modes — Bota cloud, your own data centre, or a fully private deployment where nothing leaves your network. A national cybersecurity agency runs Bota inside its own infrastructure for exactly this reason. Accounts are admin-created only, agent access is assigned per user, and credentials are encrypted and audited.
Can Bota automate processes, or only answer questions?
Both. Bota Flow is a visual workflow engine inside the platform: triggers, conditions, loops, AI steps, HTTP actions and human-approval steps you drag together into a running process. Flows can pause for a person's sign-off, send notifications to email, Slack, Telegram or WhatsApp, run on schedules, and keep a full execution history of every step.
Which AI models does it use? Are we locked in?
Bota runs on OpenAI, Google Gemini or Anthropic Claude, chosen per agent — so you can pick the model that fits each job and change it later without rebuilding. In private deployments, model choice is part of the scoping conversation.
Is Bota a replacement for my dashboards and reports?
Bota is a faster way in, not a replacement for your records. Instead of building a report for a one-off question, you ask Bota and get the answer straight away. Your reports and controls stay exactly as they are — Bota just saves the trip when you only need a quick, spoken answer.
How long until something is actually live?
We scope one agent on one queue first, connect your documents and channels, and run a contained pilot with human handoff switched on. Most teams are live inside a two-week pilot — then the resolution data tells us what to automate next. You don't sign up for a year of implementation before seeing it work.
Ask Bota a question from your own data
Bring a question you'd normally build a report for. In 30 minutes we'll show Bota answering it from your numbers — in Sinhala, Tamil or English.
30 minutes, on your own numbers.