Orbic A Nanobotz product
CRM, support and customer operations
Orbic brings customer conversations, sales opportunities, support tickets and invoicing into one workspace. Review how your team moves from a first enquiry to delivery and support, then agree the setup and connections needed.
Available by enquiry
Discuss your requirementsWe confirm your required modules, integrations and onboarding scope before quoting.
Explore what it doesfeatures and project scope
Explore the product with our team
Use these areas to review Orbic with our team. We confirm the current features, included modules, configuration, custom work and third-party costs before agreeing your project.
Leads and sales
Follow enquiries and the next action for each opportunity.
- Customer and contact records
- Sales stages and activity tracking
- Quotes and deal handover
Support
Keep requests and their progress visible to the team.
- Ticket queues and ownership
- Customer history beside the request
- Customer-portal requirements
Invoicing
Connect agreed work to billing records.
- Quotations and invoices
- Payment records and reminders
- Recurring and multi-currency billing requirements
Project delivery
Agree how a won opportunity moves into delivery.
- Tasks and delivery stages
- Time and cost records
- Team permissions and reporting
from enquiry to an agreed plan
How rollout works
01
Discuss the workflow
Tell us how the work runs today, who uses the system and what needs to improve.
02
Confirm the fit
Review the relevant features, data, devices and integrations. We identify any gaps before agreeing the scope.
03
Agree the plan and price
Your proposal sets out the included work, costs, responsibilities, support and checks needed for launch.
04
Test with your team
Use an agreed first workflow to check the setup, train the users and decide when it is ready to launch.
price and responsibilities
Know what is included before you start
Your proposal identifies the included features, setup or development work, recurring fees, third-party costs and support. Data preparation, integrations and additional requirements can affect the work. We agree any paid discovery stage before it begins.
The plan should also state who prepares the data, tests the system, trains users and supports the launch. The timing follows that agreed scope.
is this you?
Check whether it fits your business
Orbic is built for you if…
- Service businesses and teams that coordinate sales, delivery and customer support.
- A team ready to review its workflow and agree a supported scope
It's probably not for you if…
- Requirements that have not been demonstrated or agreed
- An assumed price, feature set or launch date without a written scope
If the current product does not fit your requirements, we will explain the gap before agreeing work.
Who it's for
Service businesses and teams that coordinate sales, delivery and customer support.
See the rest of it
Orbic is one product in the Nanobotz portfolio. Explore the other systems we build for finance, government, people and retail operations.
All productsFrequently asked questions
Can sales and support use the same customer record?
That is the product approach. Review how contacts, opportunities, tickets and invoices connect in the current product, including access permissions and any systems you need to retain.
Can it connect to our existing tools?
Bring the names of the tools and the information that needs to move between them. We confirm available connections, any custom work and who will maintain each integration.
How are price and timing agreed?
We review your users, locations, features, data, integrations and support needs. The proposal separates setup or development work from recurring and third-party costs. Any paid discovery work is agreed in advance. Price and launch timing are confirmed for the scope; they are not assumed from this page.
What should we bring to the first conversation?
Bring a short description of the work, the people involved, your current tools and the main problem to solve. You can use sample or anonymised records. Do not send customer, employee or financial records through the public enquiry form.
next step
Start with the work you need to improve
Tell us about the people, current tools and workflow involved. We will review your request and discuss a suitable next step.
Send an enquiry. A meeting time is agreed separately.
Prahas Vichakshana · CEO