Your information and your choices.

Heatmaps and session recordings

When Microsoft Clarity is enabled and you allow analytics, it measures clicks, scrolling and navigation on the public website. We use heatmaps and masked session recordings to find confusing pages and improve the enquiry journey. Microsoft may process device, approximate location, browser, page address and cookie information. Its privacy statement is available at privacy.microsoft.com/privacystatement.

Page text and form content are masked in recordings. We do not send your name, email or phone through Clarity's identity tools, and its advertising storage stays off. Clarity is not loaded on private admin or payment pages. Withdrawing analytics stops recording. If you allow it again, recording resumes on your next page reload.

Information you give us

When you send an enquiry, we collect the details you enter, such as your name, organisation, email or phone number, preferred contact method, interest and message. We use these details to review and respond to your request and keep track of the conversation.

Do not include passwords, identity documents, financial records, sensitive personal information or confidential client files. We arrange a suitable way to share project information when needed.

Website and campaign information

We may record the page and offer connected to your enquiry, the referring website, and campaign labels. Where you permit advertising cookies, this can include advertising click identifiers. This helps us understand which enquiries came from a campaign.

The website also uses limited technical information for security and abuse prevention. Form validation, duplicate-submission checks and the private team inbox help us manage enquiries.

Cookies and local storage

Essential storage remembers your privacy choices, supports form continuity and protects the private team area. The enquiry receipt remains in your browser session for up to 30 minutes. These essential functions work without optional tracking.

When you allow analytics or advertising measurement, campaign attribution can remain in your browser for up to 90 days. Advertising click identifiers are retained only when you allow advertising measurement.

If you allow analytics, Google Analytics measures website use, such as page views and a completed enquiry. If you allow advertising measurement, Meta receives visit and saved business enquiry events and advertising click identifiers. If you allow both choices, Google also receives click identifiers and enquiry events to measure Google Ads results. Google ad personalisation stays off. These providers may process device, browser, network and cookie information under their own policies.

We do not send your name, email, phone number or enquiry message as analytics or advertising event parameters. No optional tracking is loaded before you choose it.

Change your choices

Use the Privacy choices button on the website to allow or reject analytics and advertising separately. You can change your choice later. Rejecting optional tracking does not prevent you from sending an enquiry.

Withdrawing a choice stops future optional tracking from this site. It does not recall information already received by a provider. Your browser also provides controls for cookies and stored website data.

Who can receive information

Access to enquiry records is restricted to the people handling the request. Hosting and other service providers may process information needed to operate the site. When a connected customer-management or messaging service is used, it receives the information needed to handle your enquiry.

Google and Meta receive optional measurement data only when the relevant choice is enabled. If you choose a WhatsApp link, you open a separate service and decide whether to send a message. We do not automatically open or send a WhatsApp message for you.

Videos and the financial planner load files from external providers. Those providers receive the technical request details needed to deliver the files, such as your IP address and browser information. These file requests are separate from optional advertising measurement.

Some providers may process information outside Sri Lanka. We do not sell enquiry details or automatically add you to a newsletter. Any future marketing subscription requires a separate choice.

How long records are kept

Inactive enquiries marked closed, lost or spam use a default retention period of 180 days after their last update. They are removed through a maintenance process. Active enquiries and ongoing client relationships remain available until reviewed and closed. Routine website lead backups are retained for up to 30 days.

You may ask us to correct or delete your enquiry or explain what we hold. Email [email protected] using the contact details associated with your enquiry. We may need to confirm your identity and any reason a record must be retained.

Further information

Google explains its practices at policies.google.com/privacy. Meta explains its practices at facebook.com/privacy/policy. Their controls and retention periods are managed by those providers.

We update this notice when our website's data handling changes. Product-specific agreements may describe different arrangements for a client system.